Privacy Policy

Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, clients, and prospective clients. This policy explains how we handle your personal data.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms below.

1.3 Our website may include privacy controls that allow you to specify your preferences regarding our use of your personal data, particularly in relation to direct marketing communications.

2. How We Use Your Personal Data

2.1 We may process the following categories of personal data:

(a) Usage data – including your IP address, browser type, referral source, pages visited and similar data. This is used to analyse website and service use to improve user experience.
(b) Account data – such as your name, email, phone number, organisation name, and contact preferences, for the purpose of managing service delivery and communication.
(c) Enquiry data – any data you submit via our website contact forms or other channels, used for responding to your enquiries and offering relevant services.
(d) Transaction data – including records of any consultancy or advisory services purchased from us, used to manage and document service provision.
(e) Notification data – such as your preferences for receiving newsletters or updates.
(f) Correspondence data – including communications between you and us, retained for record-keeping and service purposes.

2.2 We may also process any of the above data where required to comply with legal obligations, defend legal claims, or manage business risks.

2.3 The legal basis for processing includes:

• Performance      of a contract
• Legitimate      business interests
• Compliance      with legal obligations
• Your      consent (where applicable)

3. Providing Your Personal Data to Others

3.1 We may share your personal data with:

• Our      professional advisers (e.g. legal, accountancy, insurance)
• Service      providers who support our operations (e.g. email or website hosting      platforms)
• Payment      processors, where relevant to service fees or invoices
• Legal      authorities, where required by law

3.2 We do not share your data with third parties for commercial resale or advertising purposes.

4. International Transfers of Data

4.1 Our website and data storage systems are hosted in the UK. If data is transferred outside the UK or EEA, we will ensure it is protected with suitable safeguards (e.g. Standard Contractual Clauses).

5. Data Retention

5.1 We retain personal data only as long as necessary to:

• Provide      services to you
• Fulfil      our legal and contractual obligations
• Support      ongoing client relationships

5.2 Data that is no longer required will be securely deleted.

6. Amendments

6.1 We may update this policy occasionally by posting a revised version on our website. You should check this page periodically to ensure you are happy with any changes.

7. Your Rights

Under data protection law, you have rights including:

• Access     – to request a copy of the data we hold about you
• Correction     – to rectify any inaccurate data
• Erasure     – to request deletion of your data (subject to legal retention)
• Objection     – to how we process your data
• Restriction     – to limit how your data is used
• Portability     – to request data be transferred to another service provider
• Withdraw      Consent – where processing is based on your consent

To exercise these rights, please contact us via the details provided on our website. We may request proof of identity before fulfilling certain requests.

8. Third-Party Websites

Our website may include links to other websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services and website are not directed at individuals under 16 years of age. If we become aware that we hold data of a child under this age, we will delete it.

10. Updating Your Information

Please notify us if your personal data changes or requires correction.

11. Cookies

11.1 Our website uses cookies to enhance user experience and analyse site performance. Cookies are small files stored on your browser.

11.2 We use cookies for:

• Analytics      (e.g. Google Analytics)
• Remembering      preferences
• Website      functionality

12. Our Details

This website is owned and operated by Carbon Accounting Scotland.

Our registered office and principal place of business is:

West Park Avenue, Fife, KY6 3BX, United Kingdom

You can contact us:

• By      email, via our website contact form or at contact@carbonaccountingscotland.com